A voice response unit (VRU) is an automated telephone answering system consisting of hardware and software that allows the caller to navigate through a series of prerecorded messages and use a menu of options through the buttons on a touch-tone telephone or through voice recognition
Access your Accounts 24 Hours 7 Days a week
How to use the Voice Response Unit:
After dialing 716-284-0675 or 1-800-258-2104 the VRU operator will ask you to press 1 on your touch tone phone. After pressing 1, the operator will give you several options:
After you have made your selection, the VRU Operator will ask you to enter your account number and your access code.
Continue to follow the instructions from the operator
To make account inquiries or
Transfer Shares to Drafts or
Transfer Shares to Loans or
Request withdrawals
If you do not have your account number or access code please contact the credit union office.
Service 1-800-299-9842
Fraud 1-855-961-1602
Service 716-284-2430
Fraud 1-888-241-2440
Local 716-284-0675
Distance 1-800-258-2104
We love to see and talk to our members, so feel free to visit during normal business hours!
Rediform Federal Credit Union 3236 Lockport Rd Niagara Falls, NY 14305 us
(716) 284-2430 716-284-0923 (Fax) 1-800-552-8673 (toll free)
Mon | 08:00 am – 04:00 pm | |
Tue | 08:00 am – 04:00 pm | |
Wed | 08:00 am – 04:00 pm | |
Thu | 08:00 am – 04:00 pm | |
Fri | 08:00 am – 04:00 pm | |
Sat | Closed | |
Sun | Closed |
Copyright © 2019 Rediform Federal Credit Union - All Rights Reserved.
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We are open regular hours now!!! Don't forget to login to Home Banking to view your accounts!! Call the Credit Union if you need assistance with this and we will be glad to help you!